Introducing the new PokerStars Rewards Program: Richer, simpler, more transparent

October 01, 2021inPoker

New program built with the players; richer, simpler, and more transparent…

Today we can announce the launch of our innovative new PokerStars Rewards program. It’s new and it’s improved, and we can’t wait to tell you about it.

The new program has been put together using extensive player insight and feedback gained over three months of trials.

PokerStars players tried it, tested it, and picked it apart in fine detail until it scored a 78% jump in satisfaction, before we created what we’re presenting to you today. So not only is to for you, but it’s thanks to you.

The plan from the start was to deliver something that offers more value, more ways to earn and more transparency to players. Whether we’ve reached those goals is for you to decide, but we think you’ll like the changes.

The new PokerStars Rewards program starts today

So what can you look forward to? Well those three principles of value, more ways to earn, and transparency are at the heart of the new program.

MORE VALUE

You can now earn up to 65% in rewards. That’s made up of 25% in rewards for players in the main program, and up to an additional 40% for anyone who takes part in the Monthly Challenges.

MORE WAYS TO EARN

From now on you’ll now be rewarded for all the poker games you play with the same amount of points, whether that’s tournaments or cash games. And for those with bigger bankrolls, that includes high-stakes cash games too.

You’ll also get rewards for any real money activity across all our products. So that means poker but also sports and casino. We’re also making sure you receive rewards that are personalised to your interests and types of games you play.

MORE TRANSPARENT

You’ll find the PokerStars Rewards program much easier to understand right from the start.

The new program is designed to ensure you always know exactly what your targets are, and what you can earn.

You’ll find levels are clearly shown with a progress bar, so you’ll always know how many more chests you need to upgrade. And when you become eligible for monthly challenges, the first one will immediately become available. No need to wait until the following month.

There are six chest levels. Ranked lowest to highest they are: Blue, Bronze, Silver, Gold, Diamond, and Black.  Each level will deliver chests with a fixed value.

That’s a lot to read back through, and plenty to absorb. But before you do that let us explain how we went through the process of making these changes.

How PokerStars Rewards was created

We started with a three month trial that involved around 20 per cent of PokerStars players, randomly selected to try the new program. So that was a large group, providing a broad range of opinions.

It was from this feedback that we tried things, changed things, and finally created the rewards program we’re launching today.

As Severin Rasset, Managing Director of Poker at PokerStars, said, this feedback was crucial, and extremely helpful.


 

 


“Listening to community feedback, we know our players want more rewards, more ways to earn rewards, more transparency and simplicity. Our recent trial program was not only very positively received – overall we saw a 78% jump in satisfaction scores for the players participating, but it also gave us more ideas about how to make it even better.”

And we want that feedback to continue.

So try out the new program and let us know what you think. You don’t have to do anything to opt in, you’ll automatically move over to the new PokerStars Rewards program when you next log into your account.

And one more thing. We also want to say that this is just the start.

While this is a big year for PokerStars turning 20, we want this to be an even bigger year for the people who helped get us here – you the players.

You’ve been right there with us, which is why this is just the start of our 20th anniversary celebration. There’s more – much more – coming soon.

The new PokerStars Rewards program launches today and is available for players on .BG, .COM, .CZ, .EE, .ES, .EU, .FR, , .PT, .RO, .SH, .UK. But please note that Monthly Challenges are not available in the Czech Republic or Greece due to local regulation.

Play Responsibly!  For more information on responsible gaming please visit our website at http://www.pokerstars.com/about/responsible-gaming/

 

Share

Author

PokerStars staff

We are home to a huge selection of poker games including Texas Hold'em, Omaha and more, all available in a wide range of limits that suit every type of player. With games running around the clock and a tournament starting every second, you’ll never be far from the action. If you’re looking for a fun and safe place to play with people from around the world, with games available for real or play money, then we have all you need.

Loading...

Next Story

Loading...